- Introduction
These Terms and Conditions serve as a legally binding agreement and document between Spotflow Limited (“Spotflow”, “we” “our”) and you (“you” “your” “User”). These Terms and Conditions set out the terms of engagement, and conditions of use for our website, product, or services (“Platform”). It also sets out the rights and liabilities of the Parties during the pendency of this relationship.
These Terms and Conditions will take you a few minutes to read and we have simplified it to walk you through our website and how you can access our product and services.
We are the sole operator and owners of the Platform where we provide the Services under the terms of this Agreement. By accessing or using our Platform, you are agreeing to these Terms and Conditions and entering a legally binding contract with us. You shall not use the Services if you do not accept the Terms and Conditions.
- Version Control
We may make changes to these Terms and Conditions from time to time and when we do, we will update the “Last Revised” date. We may notify you through your registered email address of the revisions made to these Terms and Conditions. However, you understand that this may not always be practicable and when that occurs, you agree to waive your right to notification.
It is your responsibility to review these Terms and Conditions frequently and to stay informed of all changes which may be made to them. The current version of these Terms and Conditions will supersede all earlier versions from time to time. By using our Services after a revision has been made to these Terms and Conditions, you consent to be bound by the changes we made.
- Definitions and Interpretations
Under these Terms and Conditions, the following words and meanings will have the meanings ascribed to them:
- Applicable Law means every law applicable to the services under this Agreement for the time being in force in our jurisdiction of operation;
- Business Days means a day other than a Saturday, Sunday, or a public holiday in Ghana when institutions are not open for business;
- Confidential Information means information that is exclusive to the Parties to this Agreement and not available to the public. This includes but is not limited to written and oral contracts, technical know-how, business methods, business policies, memoranda, reports, records, customer lists, supplier lists, computer-retained information, notes or financial information, pricing, or any such other information that may ordinarily be construed as confidential, which relate to the business of the company or to any of its subsidiaries or affiliates, that have industrial worth, value or industrial utility that when disclosed can affect the earnings of the company, reputation, or put the Party in a bad position and create unnecessary exposure.
- Customer means the end user of the Product who does not have any intention of resale or further retailing the Product and is the final consumer of your Product.
- Intellectual Property means copyright (including related rights), patents, trade secrets, right to inventions, goodwill, right to sue for passing off, right of designs, rights in computer software, domain names, right to preserve the confidentiality of information and in which case whether registered or unregistered.
- Jurisdiction means the countries selected by you as countries of operation.
- KYC means ‘Know Your Customer’ and it refers to the process of identifying and verifying the identity of a customer before establishing a business relationship with the customer;
- Onboarding information means the necessary details in the KYC questionnaire provided by customers to Spotflow for access to Spotflow's services, upon verification by Spotflow.
- Onboarding process means the activities and interactions that Spotflow implements to welcome, guide, and familiarize its new customers with its products, services, and overall brand experience.